Jim Rowe works with small to medium sized businesses to develop Facebook Messenger Driven Chatbots campaigns that convert. He has worked with entrepreneurs, retailers, travel industry professionals, consultants, health & wellness professionals, and more.
Understanding the Chatbot Landscape for 2019 and Beyond
Chatbots have now ""crossed the chasm"" from high tech, low volume, play things to mainstream customer adoption, due largely in part, to the Messaging platforms.
Products such as Facebook Messenger, Kik, Slack, Skype and telegram are bringing this technology to the masses and with it opening up new ways for businesses to reach and engage with customers in a way they no often now prefer.
What is the current ""state of play"" and where should we be looking over the next 3-5 years?