Robert Craven

Managing partner, Grow Your Digital Agency (GYDA)

Session: State of the Nation – What’s Next For Digital Agencies
09:30 - 10:00, April 10th 2024, Strategy
Session: Customer is King!!?? The reality
14:00 - 14:30, April 10th 2024, Fireside
What on earth is going on out there... for your agency and for all the others? And what should be done?

This bang-up-to-date session looks at the latest trends and how to survive and flourish in what can be called ‘challenging times’. A highly practical presentation by Robert that focusses on what the high performers are doing right now to stay ahead of the curve.

Dive into the complex world of customer and stakeholder management with Robert, who will navigate the good, the bad, and the ugly of this realm.

Drawing on his extensive experience, Robert and guest panelists Valentina, Ann and Becky equip you with practical tools, tips, and techniques that are indispensable for anyone in the field. This session promises invaluable insights not to be overlooked.


Known for his no-nonsense approach to business growth, Robert has worked with agencies and platforms from London to Dublin, from Warsaw to Kiev, from Singapore to New York. He is author of the best-selling book, ‘Grow Your Digital Agency’ and the ‘Agency Strategy Workbook’. Working closely with Google Premier Partners, Robert helped develop Google's own Agency Training Programs (Elevator and Business Coaching) and continues to be project director on several initiatives. Robert co-runs the mastermind and consulting teams at GYDA (Grow Your Digital Agency). He personally advises the boards of several of Europe’s top independent agencies and runs Digital Agency Masterminds for the same audience.