Jane Piper

Founder, Pipsy GmbH

Session: Human(e) Digital Connection
15:00 - 15:30, May 18th 2022, Strategy
 

Zoom fatigue, information overload and techno-stress – new words we all learnt during the pandemic. Technological advances and digital transformation are creating new opportunities but also new challenges. While your iPhone was upgraded just a few days ago, the last update of our human software (brain) was 200,000 years ago.

 

In this talk Jane will look at the neuroscience and psychology to understand how to truly connect and engage with customers and employees in a digital age exploring:

– Why we react and respond differently to digitally vs face-to-face communication

– How cognitive overload and stress slows down collaboration

– Ways of building trust in a digital age

 

Thought provoking questions and practical ideas to understand the psychology of tech – human interaction in a digital age.

Biography

Jane Piper is an Organisational Psychologist and bestselling author of Focus in the Age of Distraction – a book looking at the impact of digital technology on our wellbeing and ways of working. She is interested in the intersection of humans and technology. She challenges us to look at the impact that technology is having our work, well-being and happiness. Jane grew up in New Zealand and has been living abroad for many years, most recently for 16 years in Switzerland. Bringing a unique blend of kiwi creativity and Swiss efficiency, she combines writing, speaking, consulting and coaching. After a twenty year corporate career, she now helps leaders and teams in knowledge intensive industries work better in a digital age.